Defenders – ADT Authorized Premier Provider in Braintree, MA Open now

Reviews about Defenders – ADT Authorized Premier Provider

• ★ ★ ★ ★ ★

  July 17, 2020, by Erin Stephen
  Absolutely outstanding. The technician who did my ADT installation was very professional and knowledgeable, and also extremely patient with the many children who run through my house during the day in the summer. Not only did he answer my questions, but also the children's, as they were very curious about the installation process. He didn't rush through, but took time to explain how the new system would work in detail. He let my son watch him run the wires behind the wall, much to my son's delight. I could not have asked for a better, kinder, or more patient technician. The system has been wonderful as well. I enjoy having the peace of mind. A quick glance at the Pulse app on my phone lets me know that my home is safe if I am away. I did have an accidental alarm when one of my children opened a window, and my phone rang almost instantly. I apologized, but that, too, was so reassuring - the extremely rapid response to my alarm. I have had a couple of minor customer service questions, and each time, they have been great. Friendly, thorough, and very helpful. Overall, ADT has surpassed my expectations in every way. I would recommend ADT to everyone I know!
• ★ ★ ★ ★ ★

  May 31, 2019, by Lyn Jones
  What I was told on the phone and what actually was required to install my system was incredibly different. Thanks to the sharp negotiations have an incredible man, Frank, we were able to come to an agreement He also was able to obtain two gift cards for me for $100 each rather than just one since so many things were different Even to the set up time